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Five Years After Audit, SSA Cites Step By Step Improvement

Louisa Hufstader | Thursday, January 4 2024 - 4:40pm

In 2018, an exhaustive review found the Steamship Authority needed to make sweeping changes. Five years on, the ferry line has made progress but still has work to do.

Steamship Authority
HMS Consulting
 

 

 

Steamship Authority Governors: "We Got Our Marching Orders"

Louisa Hufstader

The governing board for the boat line agreed Tuesday to hold additional meetings over the winter months to discuss the 140-page independent review.

Tuesday, December 18 2018 - 8:32pm
7

Top-Down Changes Needed, Consultant Says

Louisa Hufstader
The Steamship Authority needs to change its management culture or face more potentially dangerous disruptions in service, the leader of a five-month study of boat line operations said Monday.
Tuesday, December 18 2018 - 1:06pm
4

Entrenched Culture, Lack of Vision: Report Calls for Change at SSA

Louisa Hufstader
A independent review of the SSA describes an organization so focused on saving money and reacting to emergencies that it has failed to follow basic business practices.
Monday, December 17 2018 - 2:00pm
32

SSA General Manager Sails Through Performance Review

Louisa Hufstader

Steamship Authority governors voiced their strong approval this week for the job Robert Davis has been doing in his first year as general manager.

Thursday, August 30 2018 - 12:21am
12

SSA Review Set to Begin; Problems Still Plague Ferry Martha's Vineyard

Sara Brown

An outside independent review of Steamship Authority operations is set to begin next week, with staff from a Seattle-based marine consulting firm scheduled to arrive Tuesday for a site visit.

Wednesday, July 18 2018 - 8:09pm
30

Seattle Firm Is Top Choice to Review SSA Operations   Article updated

Sara Brown

The Steamship Authority will shortly begin contract negotiations with HMS Consulting and Technical Engineers of Seattle, Wash., to undertake a comprehensive review of operations.

Tuesday, June 19 2018 - 5:35pm
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