SSA Posts Survey, Hosts Open Houses on New Strategic Plan

As the Steamship Authority embarks on its first strategic plan, the ferry line is seeking comment from the public.

As the Steamship Authority embarks on its first strategic plan, the ferry line is seeking comment from the public.

The authority posted an online survey this week and plans to host five in-person feedback sessions.

Raftelis, the Natick-based consulting firm hired by the SSA to guide its strategic plan process, issued the survey, which asks respondents about their thoughts on safety, reliability, and infrastructure, among other things.

The survey will be available online through June 30 and boat line officials will consider the public input as they work on the strategic process later this summer.

An open house to talk about the plan will be held on May 23 from 10:30 a.m. to noon at the Oak Bluffs Public Library. A meeting will also be held the same day at 4:30 p.m. at the Tisbury emergency services facility on Spring street.

Other meetings will be held in Falmouth, Hyannis and on Nantucket. Click here for the survey.

Developing a strategic plan was one of the 10 key recommendations from a comprehensive study of boat line operations done in 2018.

Comments

Submitted by Anonymous (not verified) on Thu, 05/18/2023 - 18:39

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Islander MV

Thank you for the link. They have a lot to answer for and it is unfortunate they scheduled the meeting in the middle of the day.

Submitted by Anonymous (not verified) on Fri, 05/19/2023 - 10:35

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Calvin Salline Hebron, CT Edgartown

The first strategic plan in 75 years? If true, that explains the situation.

Submitted by Anonymous (not verified) on Sun, 05/21/2023 - 14:31

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Thomas Hodgson West Tisbury

You can't get good results from a survey unless you have good questions. The survey questions used for this project read as if they had been written by a PR firm who had been given a job to do. Responses are limited to 255 characters. Not words, characters! That's no way to get well-written and thoughtful input.

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