Vaccine clinics for Island residents 65 and older began Monday after more than 1,200 appointments filled up in less than an hour Saturday.
Vaccine clinics for Island residents 65 and older and those with two or more underlying conditions began Monday after more than 1,200 appointments filled up in less than an hour Saturday morning, as a torrent of newly eligible Islanders rushed to schedule their shots for the week.
The online signup process Saturday and in-person clinic Monday appeared to run smoothly, according to firsthand accounts, social media and hospital officials — although all available appointments were taken by 8:50 a.m. Saturday, 50 minutes after bookings opened.
"We were so pleased with how the scheduling process went this morning," said hospital head of operations Claire Seguin in an email later Saturday morning.
On Monday, the hospital moved through a steady stream of Islanders who had registered two days prior, vaccinating more than 150 newly-eligible residents.
The online scheduling tool to set up an appointment went live on the Martha’s Vineyard Hospital Saturday morning. The process will repeat this coming Saturday at 8 a.m. Eligible Island residents can sign up for available vaccine appointments using an online tool on the vaccine page of the hospital website.
On Saturday at approximately 8:40, the hospital posted a Facebook update telling Islanders that if they got stuck with a “beating heart” loading page, to log out of Patient Gateway and sign back in. Patient Gateway is software used by Mass General-Brigham for patient signups.
Available appointments ran in 15 minute time slots from Monday, Feb. 22 through Saturday, Feb. 27. Hospital officials said they hoped to vaccinate 1,826 Islanders over the span of six days, including individuals receiving their second shot.
The hospital made made 1,235 total appointments available for the first dose of the vaccine. Another 591 appointments had already been scheduled for second dose vaccinations.
Appointments on Nantucket, also available through the hospital’s portal, filled up before Vineyard slots — with no available appointments by 8:45 a.m. The Nantucket Cottage Hospital is also part of the Mass General-Brigham system.
The weekly appointment scheduling on Saturdays is driven by available supplies, Ms. Seguin said in an email Saturday after all the slots were filled.
"We are doing this, because we will not know until Friday of each week how many doses we will receive from the state. We are always dependent on the supply we receive from the state in determining the number of appointments we can schedule," she wrote. "We want to thank everyone for their continued patience during the vaccine rollout. Today was a good first step."
The second group of phase two of the state’s vaccine rollout is now eligible for shots, which includes those 65 or older, individuals with two or more underlying medical conditions, and individuals who live or work in public and private low income and affordable senior housing.
According to the state, qualifying medical conditions include asthma, cancer, chronic kidney disease, heart conditions, weakened immune systems from organ transplants, obesity, pregnancy, sickle-cell disease, smoking and type two diabetes. Individuals must be 18 or older.
When the new clinic began Monday, the hospital had already vaccinated more than 2,700 residents, including health care workers, first responders and individuals 75 or older, who were included in the first group of the governor’s phase two.
On Monday the opening day for vaccinations for people 65 and older was busy, with the hospital parking lots at capacity and orderly queues just inside the main entrance as people waited for their shots. Islanders chatted quietly at six-foot distances, some clutching their paperwork, while friendly hospital staff and volunteers handed out surgical masks, reminded people to clean their hands and directed them to the correct line.
Outdoors, cold rain fell beneath gray skies, turning the weekend snow to slush.
Vaccinations will continue every day this week.
The hospital will begin booking the next round of appointments on its website Saturday morning.
Updated to include reporting from the vaccination site Monday.

Comments
I just signed up. Took maybe
Qualified MVI just signed up. Took maybe three minutes. Completely smooth simple process. Nice work MV Hospital! When you read about the state website and all the problems it makes it all the more impressive. Thank you.
Simple,straight-forward and
Islander EdgartownSimple,straight-forward and efficient — a real credit to the MV Hospital management. A model for how the entire Commonwealth should run the vaccination sign-ups. Why isn’t that so?
Scheduled at 08:05 this
Peter TisburyScheduled at 08:05 this morning, easy process, no problems, hands you off to your personal patient page if you have one, and you can do all the prequal paperwork. They send you a calendar entry for your computer and a reminder and confirmation via email. Worked easily, better than MA sites.
Does the hospital have any
Rachel Beaches EdgartownDoes the hospital have any way of prioritizing or limiting the available vaccinations to individuals who live on island? I received a call from a friend's mother who is coming to the island next weekend for her vaccination. She lives in Boston and has no connections to the island, has never even visited before. I am disheartened to think our limited vaccine supply could be given to day trippers.
I think this is definitely
Molly West TisburyI think this is definitely happening. My parents couldn't get appointments, which breaks my heart. But it's helpful to remember that the more people who get vaccinated, the safer we all are - Islander or no.
This is such a concern - and
Same! OBThis is such a concern - and will only be a bigger issue come springtime! Other states have enacted zip code requirements for at risk areas and we should have something akin to this on-island. We all need to be calling people like Senator Cyr to advocate for us during this process!
Must serve amy Massachusetts
Jo-Ann West TisburyMust serve amy Massachusetts resident, or we won't get any doses.
Hospital web site now says no
Over 65 MVHospital web site now says no appointments available as of 11:00
After trying to schedule an
Matt West TisburyAfter trying to schedule an appointment Thursday & Friday thru the state site and seeing what a fiasco it turned into, I was full of anxiety prepping to get an appointment here. Turned out too easy, what a relief!
Great job MVH!
Thank you Gazette. It was
Pat West TisburyThank you Gazette. It was like pulling teeth to get factual information from the hospital both on the website and by phone. It wasn’t until I saw the Gazette’s update at 6:30am this morning that I finally knew that the registration time was going to start at 8:00am. My wife was up all night refreshing the site because she didn’t know if Saturday morning meant 12:01 or 10:00am. It shouldn’t be this difficult. Thanks again.
I did not have a good
Charles West TisburyI did not have a good experience: I went on the MVH website at 8:00am, selected a time-slot and was immediately directed to the Patient Gateway web-site, asked to log in and select preferred time-slots - that done, then nothing happened - no confirmation. I had previously been told that Patient Gateway were no longer scheduling appointments - so why did the MVH website re-direct me to the Patient Gateway website. It was NOT a successful morning!
I agree. Did not have success
Ellen C Oak BluffsI agree. Did not have success with this site! I'll try again next Saturday... fingers crossed...
Are you kidding me? I got
MV SeniorAre you kidding me? I got online at 8 am, supposedly got an appt., only to find when it moved me to Patient Gateway the appt. was hijacked with no way to choose another slot, then sent to a frozen loading page. Meanwhile my husband who followed the same procedure, got confirmed. The whole concept of pitting one patient against another in a race to see whose computer makes it through to get the one item that could save one’s life is the equivalent of medical Hunger Games. Come on MV Hospital, surely there’s a more equitable and compassionate way to handle Covid vaccine appointments, and don’t tell us it’s completely out of your hands - what’s the Hippocratic Oath... do no harm.
The whole process from sign
John Cahill TisburyThe whole process from sign up on the MV hospital website on Saturday morning to my vaccine shot this morning (Monday) was easy peasy! Everyone at the hospital could not have been kinder. Walked inside and 20 minutes later I was walking back to my car. Thank you to all involved for pulling this off. No easy task.
I too waited all night
Holly Alaimo Oak BluffsI too waited all night checking on the hour for the site to open. I was also confused by the switch to Patient Gateway after being told to only deal with the Hospital website. After several dead pages I was asked to accept a time and date. I said yes and then was told it was not available. I was not able to confirm my appointment and will have to try again this Sat. I thought it was a mess.
I did get an appointment but
Brian EdgartownI did get an appointment but it was not easy, had to apply 3 times, but did receive confirmation from the MVH website and the BWH website. My wife who was also on her iPad at the same time received a confirmation from MVH but nothing from BWH, so our fingers are crossed. Great job MVH!
Thankfully we were able to
Marquetta Oak BluffsThankfully we were able to secure an appointment but it took two of us on 2 separate computers 25 minutes on Saturday to get it. The confusing error message stating we may have already booked an appointment made no sense given we hadn't received a confirmation email. It would have been less confusing and frustrating if it has just said the selected time was no longer available.
I found it very easy and by 8
Gayle Vineyard HavenI found it very easy and by 8:05 Saturday morning I had my appointment for Monday afternoon. I don’t understand why there were so many different experiences. Got my appointment for the second dose even more easily!
Thank you to everyone working
AnonymousThank you to everyone working to get the Island vaccinated!! Shot by shot we will beat this virus!
Add new comment