Vineyard Steamship Authority Governor Will Step Down

<p>Amid rising turmoil, Vineyard SSA governor Marc Hanover said Wednesday that he will not seek reappointment after all, and will step down next month when his term is up.

Amid rising concerns over the Steamship Authority, Vineyard governor Marc Hanover said Wednesday that he will not seek reappointment after all.

Mr. Hanover, whose appointment is up next month, had said last week that he would seek reappointment to another three-year term. Citing the need for consistency on the board after 15 years as governor, Mr. Hanover said he hoped to serve a sixth term.

In a sharp reversal, Mr. Hanover emailed the Dukes County Commission Wednesday morning to say he would step down at the end of his term.

“I have decided not to seek reappointment . . . I have other commitments that are going to require more of my time and I feel that I would not have the time needed to represent you and the Island well,” he wrote in part.

“I thank you for your many years of support and feel that the Steamship Authority is now in a much better position to be successful in the future.

“It has been a privilege to serve you and the island of Martha’s Vineyard.”

Contacted by phone Wednesday afternoon, Mr. Hanover said his change of heart had come about after recent reflection.

“I have some business things things going on, and one of them manifested itself on Friday,” he said. “It just seemed like the right time.”

He added: “I throughly enjoyed doing this and I feel I’m leaving it in far better shape . . .  the HMS study [an external management review conducted last year] and the people we’ve put in place will make a huge difference.”

His announcement comes one day after the boat line website crashed on the opening day for summer car reservations to the Vineyard, sparking a wide outcry from frustrated customers. The problem was fixed by day’s end, but it did little to soften what many Vineyarders say is a growing crisis in confidence in the boat line that is their lifeline.

Meanwhile, county manager Martina Thornton confirmed Wednesday that the commission, which is the appointing authority for the Vineyard boat line representative, had received two more applications for the position.

Letters of interest and resumes were received from Allen Carney, a marketing and sales technology consultant who lives in Aquinnah, and Angela Cywinski, a Tisbury resident who formerly worked as the principal assessor in Aquinnah.

The candidates join two others who had already submitted letters of interest and resumes to the commission: James Malkin, a second-term Chilmark selectman and retired business executive with a background in transportation; and Michael Lyons, an Oak Bluffs resident and truck driver who is a 2008 graduate of the Martha’s Vineyard Regional High School.

The deadline for applications is Jan. 31.

Ms. Thornton said interviews are still scheduled for Feb. 5.

The county commission is expected to vote on March 4, she said.

Mr. Hanover, who just took over as chairman of the board, said he would attend the February meeting and would stay on longer if he is needed.

Comments

Submitted by Anonymous (not verified) on Wed, 01/22/2020 - 15:40

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Linda Malcouronne New Hampshire

Thank you, Marc, for your many years of dedicated service to MV.

Submitted by Anonymous (not verified) on Wed, 01/22/2020 - 15:53

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Adam 12 OB

Thank you for your years of dedication and service. One man can't move a mountain, but you gave it your best. I wish you well in your future endeavors. As for the future, I'm not certain what a former assessor brings as skills to the SSA. Will the recruiting process involve community voices and hearings? This is a critical role for MV, and we need a strong leader to represent our voices.

Submitted by Anonymous (not verified) on Wed, 01/22/2020 - 17:55

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Everyone Everywhere

Ms. Cywinski should not be appointed to this position. Based upon her record as the assistant assessor in Aquinnah (a professional positon from which she was removed) and then as an elected assessor in Tisbury (a position for which she did not win re-election) and also her actions at town meeting (raising questions that are often unfocused and based upon a lack of due diligence on her own part) I think it would be unwise if the DCC appointed her to this position. Her record shows that she cannot collaborate effectively in a public forum and quite often has a misguided, unthinking approach to her work (recall the dust-ups with the church in Aquinnah, the MV Playhouse, as well as several other non-profits in Tisbury). I cannot see her working effectively to improve one of the most vital components of Island life.

Submitted by Anonymous (not verified) on Wed, 01/22/2020 - 21:39

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Dean Rosenthal Edgartown

I guess I have to be the one to tell the truth here. Marc left because he saw the writing on the wall. When you have 4 people who want your (volunteer) job after years of desultory ferry service, never communicating with the Vineyard public, and working almost exclusively for the concept of the “tourist” economy, this man who only a few weeks ago said that he would serve out another term (see Gazette article by Louisa Huftstader) — he can’t even leave on an honest note. Where are we are today after a fifteen year term — wow, what a legacy — the Steamship is without question operating at its highest customer dissatisfaction of its history and its poorest service. Great job. Let’s get a real Islander who is connected to the island as a community and actually lives here year round. He put in his time? Great. Don’t let the door hit you on the way out. I’m just waiting for the washashore comments, but, hey, this is reality.

John Cape Cod

Here's your Cape Cod comment. If you are a real Islander as you say,will you be sending a letter of interest in the position ? Instead of complaining about the SSA, do something constructive about it with a chance to represent MV and work on the present and future issue's to make things better for the Island.

Kristen Bernard In NY dreaming of MV

Well said. I think that the writing on the wall came after the spectacular catastrophe that was the opening day of summer reservations. We come to the Vineyard every year and have been since the 80's. We love the people, the beaches, the culture and family atmosphere. I spent 10 hours (from 5 a.m. to 3 p.m.) getting my ferry reservations because the system crashed repeatedly. As I told my family, "If the pot of gold at the end of the rainbow wasn't as big..." Whoever the Authority is using for IT should be removed. The disaster that is the new building project in Woods Hole is another example of "writing on the wall." From concept to commencement of building, it's been fraught with issues. Where is the project manager? Who is the project manager? You can't tell me that a seasoned construction company couldn't find an innovative way to park their barges without interfering with ferry traffic. Unfortunately, all I see (from what is reported by the Gazette) is Steamship Governors putting the blame on Steamship employees. The Governors need to clean house from top to bottom but in order to do this, they must have some idea of how the operation runs and what it takes to keep it running smoothly. It doesn't appear that they do. The ferry system is the Island's lifeline. It must be so frustrating for residents if it's this frustrating for visitors.

Dean Rosenthal Edgartown

It’s a valid comment that you made, but there are numerous reasons why am not able to run, however there are indeed four applications that are currently in — two of which I facilitated, which I think counts most for making the right effort. I hope that satisfies your inquiry as to my availability. One of the problems that we had with the rep that is retiring is that they had virtually no direct communication with the island community over the course of so many problems. But the other part of it, they have been a pro-business rep to the point that in my view they forgot what it means to have an island community here to serve. I am sure they did at least a number of things that were beneficial to the island. As someone who has had a personal conversations with that rep and has made the effortt to communicate with them, what I took away from it was that they truly represented the SSA i at this point and not Martha’s Vineyard. I’m happy to expand further on this, just Google me and send me an email. And I stand by my response that Mr. Hanover made up his reasoning for stepping down when it became clear that it was over for him. It’s a common political answer. When there are for applications in to replace you, you tell me if a groundswell of change has not been brewing. But that just goes to the honesty of the situation which I hope you admit.

Submitted by Anonymous (not verified) on Thu, 01/23/2020 - 03:25

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Frank Brunelle Vineyard Haven

Thank you Marc for all your years of service. It is not an easy thing to do. I was involved in the transition of the computer reservations system and partnered with Cambridge Technology Partners for revamping their system. We were not chosen but in that process they advised that a relational data base system would not work well without a management review and overhaul, which, the SSA would not consider. We were the runner-up for the reservation system and as predicted the Steamship Authority awarded it to one of their own and it failed completely when implemented initially and no work was done on management. Any governor will have a difficult time but I agree with Selectman Packish on his choice. Thank you Marc. It's not easy and you put in your best effort. We appreciate it.

Submitted by Anonymous (not verified) on Thu, 01/23/2020 - 07:35

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AB OB

I'm still a wash ashore even though I moved here in September of 1972. I can't imagine how hard it is to get things changed with such a huge bureaucracy. I don't know why you feel the need to straighten the story out. I commend anyone that spends 15 years trying to make the Island better. I wouldn't want the job. Let's think positive and look forward to what the next year will bring with a new representative.

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