The Steamship Authority is nearing completion on a new administrative building. Reservations will be unavailable until 6 a.m. Thursday as computer services are moved.
Tuesday was the last day the Steamship Authority board of governors held their regular monthly meeting in borrowed quarters. This week’s meeting took place in the Falmouth Art Center. Starting in March, the meeting will take place in a wide-windowed conference room at the boat line’s new administration building at 228 Palmer avenue.
As the building nears completion, Steamship Authority management and accounting staff have moved into their new offices, with potted plants already lining some windowsills, art hanging on walls and computer screens glowing with data.
As of Tuesday, all that remained at the old terminal building in Woods Hole, Mr. Davis said, were the computer services for the reservation system. Those were being moved to the new headquarters on Feb. 21, requiring the system to shut down from 4 p.m. Wednesday until 6 a.m. Thursday.
Reservations will be unavailable during this period, he said.
Once the servers have been safely reinstalled at their new location, the old terminal will undergo hazardous-materials abatement and then demolition, both by Rhode Island contractor J.R. Vinagro.
Also nearly finished is the mid-life refurbishment of the ferry Martha’s Vineyard, which is “proceeding very rapidly,” director of maintenance and engineering Carl Walker told the governors Tuesday.
The vessel underwent dock trials Saturday and sea trials on both Sunday and Monday, he said, and was scheduled to leave the Senesco Marine shipyard in Rhode Island Wednesday for the Steamship Authority’s boat maintenance facility in Fairhaven.
A sea trial with the Coast Guard, which must issue a stability report before the Martha’s Vineyard can return to service, is set for Feb. 28.
The ferry is scheduled to resume the Vineyard route on March 3. It will carry the same number of vehicles and passengers as it did before the refurbishment, which began in early September.
But it’s returning with a new pilot house, retractable bow doors and a completely renovated interior, including in-cabin stair towers and a center-cabin concessions area with aisles on either side.
“It’s going to be a great boat,” Mr. Walker said.
The Steamship Authority is redesigning its RFID commuter cards, while rolling back a 2007 policy that allowed multiple people to travel together at a discount by using the same multi-ride ticket book or commuter card.
Also on the table at the meeting were the rechargeable electronic smart cards, which has allowed the boat line to see and track how the commuter discount is being used. General manager Robert B. Davis told the board of governors Tuesday that according to the data, about 75 per cent of Vineyard passengers and 58 per cent of Nantucket passengers use their cards for one ride at a time.
Another 20 per cent of card users on each route are traveling two at a time with a single pass. The rest are stacking from three to dozens of people on the same boat at the commuter rate, said Mr. Davis, providing as examples one group of 30 and another of 47 who traveled together at the discount rate by purchasing commuter cards.
This poses a problem for the boat line because the discounted cards are exempt from a 2003 state law imposing a $.50 embarkation fee on every one-way passenger ride.
“This is something no one had thought about in 2003. It’s what people in tax law call a loophole,” Steamship Authority general counsel Steven M. Sayers said. “The Massachusetts Department of Revenue will probably issue regulations requiring us to [close] it later if we don’t do it now.”
The governors voted unanimously to return to the “one book, one passenger” policy that had been in effect until 2007. The only difference is that the book of 2007 has become a plastic RFID card, with the new version expected early this spring.
Currently the cards are issued with either 10 or 46 trips, but Mr. Davis said smaller amounts could be programmed as well.
“We could make them five rides instead of 10, so husband and wife would be putting out the same money to buy five trips each,” he said.

Comments
The SSA should honor the
Ross MacPherson Plympton / Vineyard HavenThe SSA should honor the terms of tickets purchased under the old policy until those tickets expire. My wife and I share a book of 10 rides, we use about 1 book per year. I’m pretty sure we are using the books exactly as the SSA intended when they changed the policy in 2007. How long have they been wanting to change the program and didn’t announce a future change? Bait and switch comes to mind. If they don’t honor the old terms they should extend the expiration date of the existing books/cards by 1 year. Should be easy to change the expiration dates on the reloadable cards. Although based on their technological track record maybe not.
Bait and switch? Really? A
Wilson OBBait and switch? Really? A bit dramatic I think You're grousing over using 10 tickets A YEAR between 2 of you???? You sound like a real commuter/frequent user. Not. Just buy 2 5 ticket cards when they come out. I'm tired of people on this Island whining about everything.
It’s been a while since I
Ross MacPherson Plympton / Vineyard HavenIt’s been a while since I have heard a sarcastic not. I don’t think the frequency of my travel is relevant. I was sold a book of tickets with a set of terms and conditions and now they are retroactively changing those terms. Nowhere on the RFID cards does it say the terms and conditions may be altered. Mr. Davis said that they could do 5 ticket books, not that they would. If they end up doing 5 trip books I would purchase those. Bait and switch might have been a bit strong but not as dramatic as all caps and excessive punctuation.
Tell the employees to stop
Kevin WoodsholeTell the employees to stop putting the cones in parking spots saved for themselves!
Please explain to me and
Michael CT & VHPlease explain to me and others how these ferries coming on line will solve sold out ferry dates to MV this summer. August 5-12, for example, is sold out and service representitive said it's not uncommon, especially in August but more commonly Saturday-Saturday and Sunday-Sunday reservations throuh the summer. Is this a problem with ferry availability or reservation policies that promote folks to buy summer reservations they'll cancel without penalties but clog your available reservation dates for others. Findiing a Sunday-Sunday reservation date for early August is sold out in early February is I believe a first for me In 40 years of making reservations.
Everyone should turn their
Heather Mcmahon New BedfordEveryone should turn their focus to the parking in Woods Hole. Bus drivers backing up the buses bus drivers putting cones in parking spaces for they have places to park they have their own employee parking lot why don't they use it. Leaflet more difficult for the paying people to park in ride the bus
I'm not walking a mile away
SI'm not walking a mile away in the dark to get to my car. There are only three spots coned off. That little shack that employees park next to is where our time cards are and our little break room. There are enough spots for parking for permit holders.
After having the woods hole
Mary Thomson EdgartownAfter having the woods hole break down on March 16 and having our boat cxl we thought oh well here we go again. Now today on March 18 going to woods hole your "refurbished" Martha's Vineyard is down. Apparently it happened at 8:30 pm last nite. No text message or notice sent. As a matter of fact before I left house checked schedule all ok. Your policies are non existent. The staff gave 4 different accounts of when we could possibly get a boat. Have lived here 34 years and getting worse. I understand things happen but train your staff to communicate cooperate and give info. We are the customers keeping you in business. It seems there is never a plan that is implemented- everything is last minute.You knew the boat was down, yet just now you're getting a boat from Fairhaven. Just now agent at desk said I was lucky I wasn't in a plane; I could fall out of the sky. That's good training in customer service.This is amateur hour and not being treated as "lifeline to islands". Not all of your staff is bad- but many are ill to non informed and rude.This is done being unacceptable on any level.
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