One paved road, no high-speed internet and spotty cell phone service are hallmarks of rural Chappy.
Ray Ewing

Stuck in Slow Lane, Chappy Can't Connect

A brief, 527-foot ferry ride separates Edgartown proper from Chappaquiddick. But assume that voyage, and you step off the grid, surrendering access to reliable cell phone reception and the internet.

A brief, 527-foot ferry ride separates Edgartown proper from Chappaquiddick, the little sister island that lies to the east. But assume that voyage, and you step off the grid, surrendering access to reliable cell phone reception and the internet.

It’s an island off an island, quintessentially rural and remote. Walking along the only paved road, you will hear the rustle of reeds in the wind and see few people, even in summer save a handful of tourists.

Residents rally, in their way, around cable issue.
Ray Ewing
Residents rally, in their way, around cable issue.
Ray Ewing

And while most Islanders take their high-speed internet connections for granted these days, on Chappaquiddick the internet connections are notoriously slow and the cell phone reception is spotty.

When she needs to make a mobile call, resident Lynn Martinka often drives to the Chappaquiddick ferry parking lot or Sampson’s Hill, the highest point on Chappy. At home, her young children complain about the slow internet connection. Fortunately, she brings them to work with her, where they join increasing numbers of Chappaquiddickers who seek wireless internet at the Chappaquiddick Community Center.

Most of these WiFi users are summer renters, Ms. Martinka said. The center also offers decent cellular reception — as long as you stay outside and stand in one specific location, she said.

A gathering of Chappaquiddick residents at the Edgartown selectmen’s meeting this week revealed growing frustration over the lack of cell phone reception. With a solution still well out of reach, many said public safety is at stake.

“We are really concerned with the lack of cell phone coverage,” said Christopher Kennedy, Vineyard superintendent for The Trustees of Reservations who lives on the island.

Chappy residents head to community center to talk to outside world.
Ray Ewing
Chappy residents head to community center to talk to outside world.
Ray Ewing

Mr. Kennedy said the Trustees field as many as 200 calls for assistance each year on Chappy, a third of which are either garbled or dropped. Last week, his staff attended to a man who suffered a severe allergic reaction on a Chappaquiddick beach. Fortunately, he was able to send word to the gate house staff, who sent for an emergency medical technician.

“If this fellow had been out in East Beach and had that same severe reaction, I don’t know how long it would have taken that word to get back to a gate house,” Mr. Kennedy said.

Other residents had similar stories.

Robert Ozycz Sr. has no cell phone service at his property in the inner part of the island. He said a neighbor of his had a heart attack just two days after land lines came back online following a lightning storm. “If he had a heart attack before, when the land lines were out, he wouldn’t be here today,” Mr. Ozycz said “That’s our problem. We have no communication with the outside world with our cell phones, if we have them.”

So far, a campaign to bring better cellular coverage to Chappy has met with little success. A wireless committee was formed in 2011, and since then the town has issued three requests for proposals for a distributed antenna system (DAS). But the response has been negligible, mainly because Chappaquiddick is an unattractive business deal to prospective cellular carriers.

Penny for your thoughts--cash box for cell service donations
Ray Ewing
Penny for your thoughts--cash box for cell service donations
Ray Ewing

“They said we would make no return and it’s a very expensive project to construct and maintain,” said planning board assistant Georgiana Greenough, who served on the wireless committee.

While a DAS system could cost $1 million, the cost of a cell tower is estimated at $250,000, Ms. Greenough said.

But Chappaquiddickers have long been protective of the rural character of their island, and one roadblock in the effort to bring cell reception has been aesthetics.

“Everybody would like to have better cell phone service, but I think many people on Chappaquiddick are concerned about addressing something and then doing damage that will affect us for 50 years,” Lionel Spiro said at the meeting Monday.

A survey of residents presented Monday showed that 48 of 73 respondents felt the town should only allow construction of a DAS or similar system, a category that excludes a cell tower. “We all want better service,” said resident Peter Getsinger at the meeting. “We all want service that is environmentally sensitive, and that protects the pastoral quality of Chappy.”

Negotiated deal with Comcast for cable service is languishing.
Ray Ewing
Negotiated deal with Comcast for cable service is languishing.
Ray Ewing

Tom Tilghman expressed concern for tenants and young people. In a 911 emergency, he said, “probably anyone under the age of 21 isn’t going to even think of using a land line.”

There was consensus at the meeting to write a new RFP for cell coverage and broaden it to include all potential technologies.

Meanwhile, an ongoing effort to secure cable, and with it, high-speed internet access on Chappy, continues to languish with no clear end in sight.

After a long period of negotiations that involved Edgartown leaders during the renewal of a long-term cable contract for all the Vineyard towns, Comcast agreed last year to provide cable service to Chappaquididdick via an underwater NStar conduit already in place. But the deal hinged on a minimum number of guaranteed subscribers, and at a minimum price per household.

Today, the deal remains short about 80 subscribers, although there is some dispute about the numbers.

Cable and cell service needed or we're bacon.
Ray Ewing
Cable and cell service needed or we're bacon.
Ray Ewing

This week a group of residents decided to make a public appeal to Comcast chief executive Brian Roberts and President Obama through an advertisement placed in both Island newspapers. The ad features photographs of Chappy residents, including young people.

“There is an infrastructure here,” said Dennis Goldin, a doctor who lives on the island and is behind the campaign. “People live here year-round, and I think they are entitled to have internet.”

Efforts to engage the support of Sens. Elizabeth Warren and Ed Markey have failed, he said.

Despite the lack of access, Chappy residents remain committed to their remote lifestyle.

“We see more animals than we do people, and we like that,” said Susan Gomez, a Chappy resident. “This place is wondrous. You get off the Chappy ferry and you are in a different world.”

Hoping for wireless at Slipaway Farm.
Ray Ewing
Hoping for wireless at Slipaway Farm.
Ray Ewing

Comments

Submitted by Anonymous (not verified) on Thu, 08/14/2014 - 23:34

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Lionel Spiro Chappaquiddick, Edgartown

Comcast agreed to cable Chappy if 270 houses each paid $2139 by Dec 19, 2014 of this year and agreed to commit to pay monthly for two years of service which would start around June of 2116.

So far 60% of the 70 year round homes have agreed to do this as have 160 of the 370 seasonal homes. Many seasonal homes are cottages, used a few months a year by their owners who live and must work off island. For many the $2139 is unaffordable.

In that it is likely that 200 will sign on, there would be a shortfall of 70. To date, comcast has rejected a proposal from a group that thinks it can raise an amount of cash sufficient to pay Comcast for this shortfall which will likely be about 70 times $2139.

In addition, the group has found a way to reduce Comcast's costs because over three miles of roads which they agreed to cable need not be done.

Many on Chappy are hopeful that someone at the highest levels of this great company will appreciate the extraordinary effort being made by many on Chappy and will respond before labor day by agreeing to meet us half way. Comcast is certainly in their rights to reject this, but we are hopeful that they will not.

Submitted by Anonymous (not verified) on Fri, 08/15/2014 - 09:23

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Pamela Jacqueline Friedman Long Island - New York - [email protected]

As frequent visitors to Martha's Vineyard, for the last 35 years, our family has recognized and appreciated the uniqueness, bucolic surroundings, and allure of "Chappy". Most of Long Island is very crowded and heavily developed. However, on the East End, commencing with the Hamptons, there is virtually no industry, consisting largely of farms, vineyards, and small shops, similar to Edgartown. Internet service can be interrupted in spots as well as cable reception, but they seem to have achieved a balance. Perhaps this still can be accomplished, and at the same time maintain the pastoral surroundings of "Chappy".

Submitted by Anonymous (not verified) on Fri, 08/15/2014 - 11:05

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Lionel Spiro Chappy

Meant 2016 above, not 2116. Money required two years ahead of service, not 102. Build out time estimated at 16 months.

Submitted by Anonymous (not verified) on Sat, 08/16/2014 - 09:44

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Chappy Lover Chappaquiddick, MA

Keep Chappy as is. People knew what they signed up for or they wouldn't live here. People can also get satellite just fine, should they choose. Install emergency landline stations thoughout the island, like the blue light phone stations on many university campuses. Those stations can link directly to the island com central, where emergency services are coordinated. Even if someone utilizes their cell phone for an emergency call, we all know it gets sent to an off island response center that then has to reroute services back to the vineyard, which wastes a lot of time.

Submitted by Anonymous (not verified) on Sat, 08/16/2014 - 11:58

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tom hodgson wt

This should so not be an issue. Chappy should have service right now. Without having to pay ransom. ComCast got their license to serve Martha's Vineyard, didn't they? Or did they get a license to just cherry-pick where they will or will not serve customers???

Submitted by Anonymous (not verified) on Mon, 08/18/2014 - 07:31

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Jason Gruner Washque Ave. Chappy

Odd the article says no high speed Internet on Chappy? I have high speed Internet on Chappy and its called Chappywisp. I pay $1,400 a year and its fast! my Ping is 14, upload is 10 and down load is 8 and when I have an issue I send an email and in less time it takes for me to make a cup of coffee it's resolved. I pay the premium and support Chappywisp because of the product/level of service. I have Comcast in Florida and the product is terrible/service all these house holds need to sign up and pay $2,200 bucks but how many realize they will have to pay more $$$ to have a feed dug to any given home? A $100Billion dollar Company-Comcast and they do not have $2.4million dollars for this project? On that principle alone I will never write a check to Comcast. As far as Cell service I am fortunate to have 3-4 bars at 45" in elevation. If we put an Osprey Nest on top of a cell tower will that make everyone happy? ;)

Submitted by Anonymous (not verified) on Mon, 08/18/2014 - 11:37

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Capt Chappy Chappy

It's funny how this whole article, and the comments, shift from call phones/data to Comcast. I have high speed internet via ChappyWisp and it works great. I have DirecTv and it works great. So, what will Comcast do to make my cell phone service better? Why would I pay a 2500 fee for comcast to run cables to my house? Now, ask me if I'll pay 2k for a cell tower, that's a different story. I'd consider paying a bit more to add a service that I don't currently have. Who will benefit from comcast, other than the people that will make money bringing the trucks on and off island?

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